HP Post Warranty Services

 

A fantastic way to extend your products support beyond its standard warranty or care pack warranty is to purchase a Post Warranty HP Care Pack Service.

There are a few guidelines for the purchase of a Post Warranty Care Pack which our team will help with,

  • The purchase and activation of a Post Warranty HP Care Pack service should occur no earlier than the last 90 days of the existing coverage period and no later than 30 days after the existing coverage period has expired. If you provide us with the serial number and part number of your product, we can check exact expiry dates for you.

 

  • Post Warranty HP Care Pack services are only available for 1 or 2 year options. You cannot register two or more Post Warranty HP Care Packs at the same time for a given piece of hardware equipment. The purchase and activation of a subsequent Post Warranty service should occur within the last 90 days of the existing Post Warranty coverage period if additional coverage is desired and the service is still offered.

 

  • You cannot purchase a Post Warranty HP Care Pack at the same time as a new piece of hardware. To extend a base warranty you have to purchase the relevant care pack service. If you provide us details of your hardware we can advise on service options.

 

  • Activation of Post Warranty HP Care Pack services is the responsibility of individuals purchasing, however we manage this process for all our customers within 10 days of them buying.

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