Cisco SMARTnet Support

 

Cisco SMARTnet

Cisco SMARTnet is a simple way to purchase preconfigured software, hardware and installation support. It will reduce your infrastructure downtime with fast, expert technical support, totally flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. One of the biggest advantages for your IT staff is the 24/7 access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.

 

SMARTnet Service Elements

 

Global 24-hour access to experts in the Cisco Technical Assistance Center (TAC)

Self-help support through online communities, resources, and tools

Hardware replacement options, including 2-hour, 4-hour and next business day

Operating System (OS) software updates Smart, proactive diagnostics and immediate alerts on devices enabled with Smart Call Home

 

To get a quote/advice for support on your current or perspective Cisco hardware, contact us via live chat or the contact form with details of the hardware and the level of service you would like, and we will provide you a competitive quote within 1 hour. 

 

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